Contact & Support
Reach our support channels directly or browse our quick help answers below.
Phone Support
Mon - Sat, 10 AM - 6 PM IST
+91 9661686687+91 6201686687
Live Chat Support
Speak with an agent instantly, available 24/7 for account assistance.
Quick Support FAQs
Common questions from artists getting started with Akhra Digital
What is the support response time?
We respond to backstage support tickets and emails within 12 to 24 hours. Live chat in the bottom corner is available instantly 24/7.
Where do I upload my agreement?
Signed agreements on your official artist/label letterhead must be uploaded inside the Backstage portal after account registration to unlock upload privileges.
How do I file copyright claims?
Please submit all formal DMCA takedown requests, legal complaints, and copyright ownership documents directly to support@akhradigital.com.
Is phone support available?
Yes! You can call us at +91 9661686687 or +91 6201686687. Phone support lines are open Monday to Saturday, 10 AM to 6 PM IST.
How long do takedowns take?
Once approved, stores typically require 7 to 15 business days to remove the content from public view globally.
Can I change my email?
Yes, you can request account information changes by contacting support with your legal verification files.